Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2389438
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kungsör
Occured: 2025-05-04 22:49 CET/CEST
Service(s) restored: 2025-05-05 10:52 CET/CEST
History:
2025-05-05 17:00 – [code]
Incident resolved.
Details:
Location: Kungsör
Description: Multiple customer affecting fault
Root cause: Power issue
Fault occurred: 2025-05-04 22:49:03
Fault corrected: 2025-05-05 10:52:22
Duration: 12 Hours 3 Minutes
This is a Permanent solution
What caused the incident?
Power outage
What was done to fix the incident?
Power restored to our equipment.
Above messages are machine translated. See the original messages below.
What caused the incident?
Power outage
What was done to fix the incident?
Power restored to our equipment.
[/code]
2025-05-05 05:16 – A field technician ordered to site for troubleshooting
2025-05-04 23:47 – We currently have an outage, troubleshooting is ongoing.