Friday 2nd May 2025

GlobalConnect Automatiskt uppdatering: Enköping

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2389149
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Enköping

Occured: 2025-05-02 14:52 CET/CEST
Service(s) restored: 2025-05-02 17:05 CET/CEST

History:
2025-05-02 17:04 – RFO:
What was the fault?
– Power outage
What caused the fault?
-Power outage
How was the fault fixed?
– Power restored
Is this a permanent solution?
– yes
2025-05-02 15:37 – Confirmed power outage with power company, they are estimating power to be restored at 16:05.
2025-05-02 15:30 – We currently have a network disturbance. Troubleshooting is ongoing.