Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2389138
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Uppsala
Occured: 2025-05-02 14:47 CET/CEST
Service(s) restored: 2025-05-03 13:51 CET/CEST
History:
2025-05-02 23:44 – Repair work will continue in the morning, technician informs that they have measured multiple new cuts on the cable and need daylight to progress with fault correction.
2025-05-02 15:22 – We currently have a network disturbance caused by a cable cut. Technician has been dispatched and is en route to site to begin preparations for repairing. No ETR available at this time.