Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2388611
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Oulu
Occured: 2025-05-01 07:46 CET/CEST
Service(s) restored: 2025-05-01 18:20 CET/CEST
History:
2025-05-01 18:49 – All services are restored. // Alla tjänster är återställda
2025-05-01 15:10 – Subprovider is preparing for repairing damage in their network. ETR has not been provided yet.
2025-05-01 09:26 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2025-05-01 09:02 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.