Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2388155
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Stockholm
Occured: 2025-04-30 10:02 CET/CEST
Service(s) restored: 2025-05-02 13:05 CET/CEST
History:
2025-04-30 13:48 – Building owner is unable to provide access to device until Friday. Technician will continue troubleshooting on site on Friday.
2025-04-30 10:38 – A field technician dispatched to continue troubleshooting. ETA 4 hours // Fälttekniker skickad för att fortsätta felsökningen. Beräknad ankomsttid: 4 timmar
2025-04-30 10:31 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.