Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2388064
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Alnarp
Occured: 2025-04-30 08:02 CET/CEST
Service(s) restored: 2025-04-30 16:10 CET/CEST
History:
2025-04-30 14:37 – Building owner is unable to provide access due to bank holiday. Troubleshooting continues friday.
2025-04-30 13:14 – Technician is en route to site.
2025-04-30 09:01 – A field technician ordered to site for troubleshooting. ETA 8 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 8 timmar
2025-04-30 08:54 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.