Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2388023
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Uppsala
Occured: 2025-04-30 06:42 CET/CEST
Service(s) restored: 2025-04-30 09:25 CET/CEST
History:
2025-04-30 10:18 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-30 08:27 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2025-04-30 08:17 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.