Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2388003
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Eskilstuna
Occured: 2025-04-30 04:24 CET/CEST
Service(s) restored: 2025-04-30 07:30 CET/CEST
History:
2025-04-30 13:09 – RFO:
What was the fault?
– Suspected power outage. Technician did not reach site before automatic restoration so cannot be confirmed.
What caused the fault?
– Suspected power outage.
How was the fault fixed?
– Restored without intervention.
Is this a permanent solution?
– Yes
2025-04-30 06:30 – A field technician ordered to site for troubleshooting.
2025-04-30 06:18 – We currently have an outage, troubleshooting is ongoing.