Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2385592
Fault type: Maintenance
Description: Multiple customer affecting fault
Location: Hyvinkää
Occured: 2025-04-23 10:00 CET/CEST
Service(s) restored: 2025-04-23 17:07 CET/CEST
History:
2025-04-24 07:18 – We have verified that central equipment is working normally. Customers who still experience issues should remove power to their fiber converter for 30 seconds and then start again.
2025-04-23 13:14 – Services did not restore as expected, we are sending technician to investigate.