Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2384886
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kungsbacka
Occured: 2025-04-21 12:28 CET/CEST
Service(s) restored: 2025-04-23 08:01 CET/CEST
History:
2025-04-23 08:15 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-21 15:31 – A field technician ordered to site for troubleshooting. ETA 16 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 16 timmar
2025-04-21 15:05 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.