Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2384754
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Stora Sundby
Occured: 2025-04-20 20:49 CET/CEST
Service(s) restored: 2025-04-23 10:09 CET/CEST
History:
2025-04-23 07:23 – Repair work is ongoing. // Reparationsarbetet fortsätter.
2025-04-22 07:11 – A field technician ordered to site for troubleshooting.
2025-04-21 09:39 – Due to issue with access to site, troubleshooting will continue in the morning.
2025-04-21 04:47 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.