Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2384390
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Julita
Occured: 2025-04-17 06:58 CET/CEST
Service(s) restored: 2025-04-17 15:05 CET/CEST
History:
2025-04-17 15:37 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-17 10:23 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2025-04-17 07:38 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.