Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2381348
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Västra Sverige
Occured: 2025-04-08 19:37 CET/CEST
Service(s) restored: 2025-04-09 00:22 CET/CEST
History:
2025-04-09 00:28 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-08 23:33 – Splice work will begin around 00:00
2025-04-08 20:09 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider
2025-04-08 19:47 – We currently have an outage, troubleshooting is ongoing.