Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2377038
Fault type: Cable work
Description: Multiple customer affecting fault
Location: Österbybruk – Östhammar
Occured: 2025-03-28 00:03 CET/CEST
Service(s) restored: 2025-03-28 04:49 CET/CEST
History:
2025-03-28 05:01 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-03-28 01:04 – We have been in contact with a sub provider that is performing work in the area that matches our affected equipment, we could not verify any shared documentation however. So we will await the completion of their work and see if our equipment becomes reachable again at that point. // Vi har vart i kontakt med en underleverantör som har ett planerat arbete i området som matchar vår påverkan. Vi kunde dock inte verifiera gemensam dokumentation, så just nu kan vi bara vänta på att deras arbete blir avslutat och se om våra tjänster återställs.
2025-03-28 00:45 – We currently have an outage that we suspect is caused by unannounced planned maintenance, troubleshooting is ongoing. // Vi har för närvarande en driftstörning som vi misstänker beror på ett oannonserat planerat arbete. Felsökning pågår.