Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2377029
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: SUNDBYBERG
Occured: 2025-03-27 23:03 CET/CEST
Service(s) restored: 2025-03-29 14:30 CET/CEST
History:
2025-03-30 00:45 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-03-28 10:52 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2025-03-28 05:34 – A field technician ordered to site for troubleshooting.
2025-03-27 23:35 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.