Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2244492
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Gävle
Occured: 2024-04-25 13:27 CET/CEST
Service(s) restored: 2024-04-26 07:55 CET/CEST
History:
2024-04-25 18:06 – Troubleshooting has been delayed because of issues accessing the property. // Felsökningen har försenats på grund av problem med att få tillgång till fastigheten.
2024-04-25 15:33 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2024-04-25 14:47 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.