Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2244432
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Gävle
Occured: 2024-04-25 11:54 CET/CEST
Service(s) restored: 2024-04-25 12:51 CET/CEST
History:
2024-04-25 13:07 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-04-25 12:53 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2024-04-25 12:52 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.