Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2243829
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Örebro
Occured: 2024-04-23 21:32 CET/CEST
Service(s) restored: 2024-04-25 13:51 CET/CEST
History:
2024-04-25 13:50 – Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2024-04-24 21:24 – Damaged cable in sub provider network, they are working on resolving the issue. ETR pushed until tomorrow. // Kabelskada i underleverantörs nät, de arbetar med att åtgärda felet. ETR flyttas fram tills imorgon.
2024-04-24 15:25 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2024-04-23 21:52 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.