Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2243397
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Fellingsbro
Occured: 2024-04-23 09:14 CET/CEST
Service(s) restored: 2024-04-23 17:06 CET/CEST
History:
2024-04-23 19:15 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-04-23 15:01 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2024-04-23 10:25 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2024-04-23 09:46 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.