Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2241248
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Åre
Occured: 2024-04-17 14:53 CET/CEST
Service(s) restored: 2024-04-18 12:51 CET/CEST
History:
2024-04-18 12:59 – Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2024-04-18 11:57 – Cable fault detected. Technicians are working on remedying the issue. // Kabelfel lokaliserat. Tekniker arbetar med att avhjälpa felet.
2024-04-17 17:51 – Due to problems with accessing the site the troubleshooting will continue tomorrow. // Pågrund av problem med åtkomst till site så kommer felsökningen fortsätta imorgon.
2024-04-17 17:28 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2024-04-17 16:14 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.