Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2389434
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Skövde
Occured: 2025-05-04 21:49 CET/CEST
Service(s) restored: 2025-05-06 09:12 CET/CEST
History:
2025-05-06 09:56 – [code]
Incident resolved.
Details:
Location: Skövde
Description: Multiple customer affecting fault
Root cause: Power issue
Fault occurred: 2025-05-04 21:49:54
Fault corrected: 2025-05-06 09:12:47
Duration: 1 Day 11 Hours 22 Minutes
This is a Permanent solution
What caused the incident?
A fuse had blown in the building
What was done to fix the incident?
Fixed the fuse, so the power is now restored in the building.
Above messages are machine translated. See the original messages below.
What caused the incident?
A fuse had blown in the building
What was done to fix the incident?
Fixed the fuse, so the power is now restored in the building.
[/code]
2025-05-06 09:36 – [code]
Incident resolved.
Details:
Location: Skövde
Description: Multiple customer affecting fault
Root cause: Power issue
Fault occurred: 2025-05-04 21:49:54
Fault corrected: 2025-05-06 09:12:47
Duration: 1 Day 11 Hours 22 Minutes
This is a Permanent solution
What caused the incident?
A fuse had blown in the building
What was done to fix the incident?
Fixed the fuse, so the power is now restored in the building.
Above messages are machine translated. See the original messages below.
What caused the incident?
A fuse had blown in the building
What was done to fix the incident?
Fixed the fuse, so the power is now restored in the building.
[/code]
2025-05-06 09:16 – [code]
Incident resolved.
Details:
Location: Skövde
Description: Multiple customer affecting fault
Root cause: Power issue
Fault occurred: 2025-05-04 21:49:54
Fault corrected: 2025-05-06 09:12:47
Duration: 1 Day 11 Hours 22 Minutes
This is a Permanent solution
What caused the incident?
A fuse had blown in the building
What was done to fix the incident?
Fixed the fuse, so the power is now restored in the building.
Above messages are machine translated. See the original messages below.
What caused the incident?
A fuse had blown in the building
What was done to fix the incident?
Fixed the fuse, so the power is now restored in the building.
[/code]
2025-05-06 06:45 – [code]We are still experiencing disturbance in the network.
Latest updates:
Technician has been dispatched to investigate.
[/code]
2025-05-05 11:52 – [code]We are still experiencing disturbance in the network.
Latest updates:
Troubleshooting in progress.
[/code]
2025-05-04 22:44 – We currently have an outage, troubleshooting is ongoing.