Tidigare händelser

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2241099
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Trelleborg

Occured: 2024-04-17 11:07 CET/CEST
Service(s) restored: 2024-04-18 11:59 CET/CEST

History:
2024-04-18 11:57 – Outage is resolved and services are restored after the cable fault was fixed. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2024-04-17 22:04 – Due to site access issues, troubleshooting will continue tomorrow morning. // Med anledning av accessproblem till fastigheten kommer felsökningen att fortsätta imorgon.
2024-04-17 13:06 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2024-04-17 12:39 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2241032
Fault type: Power work
Description: Multiple customer affecting fault
Location: Kungsbacka

Occured: 2024-04-17 11:05 CET/CEST
Service(s) restored: 2024-04-17 16:11 CET/CEST

History:
2024-04-17 18:24 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-04-17 11:14 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Ticket number: INC2240927
Location: Idre
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: 2024-04-17 09:14 CET/CEST
Estimated Time of Repair: 2024-04-17 14:00 CET/CEST

Status: Troubleshooting in progress
Next update: 2024-04-17 14:39 CET/CEST

Last update(s):
2024-04-17 13:39 – Outage is resolved and services are restored after the power outage was remedied. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2024-04-17 09:33 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2240863
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Trollhättan

Occured: 2024-04-17 07:53 CET/CEST
Service(s) restored: 2024-04-17 09:25 CET/CEST

History:
2024-04-17 10:31 – Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2024-04-17 08:24 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2240786
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2024-04-16 17:09 CET/CEST
Service(s) restored: 2024-04-16 18:18 CET/CEST

History:
2024-04-16 18:47 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-04-16 17:56 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2240667
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro / VARBERGAGATAN

Occured: 2024-04-16 12:24 CET/CEST
Service(s) restored: 2024-04-16 14:53 CET/CEST

History:
2024-04-16 16:10 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-04-16 14:01 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2240666
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2024-04-16 12:00 CET/CEST
Service(s) restored: 2024-04-16 15:31 CET/CEST

History:
2024-04-16 15:54 – Outage is resolved and services are restored after the configuration error was remedied. // Driftstörning avhjälpt och tjänster återställda efter att konfigurationsfel korrigerades.
2024-04-16 13:51 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2240471
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Idre

Occured: 2024-04-16 09:05 CET/CEST
Service(s) restored: 2024-04-16 11:55 CET/CEST

History:
2024-04-16 13:38 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-04-16 09:16 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2240634
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Nybro

Occured: 2024-04-16 11:14 CET/CEST
Service(s) restored: 2024-04-16 14:39 CET/CEST

History:
2024-04-16 14:42 – Outage is resolved and services are restored after the power was restored to device after tripped fuse. // Driftstörning avhjälpt och tjänster återställda efter att strömfel på grund av utlöst säkring åtgärdades.
2024-04-16 13:31 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2024-04-16 13:24 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2240458
Location: Örebro
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: 2024-04-16 09:01 CET/CEST
Estimated Time of Repair: 2024-04-16 10:30 CET/CEST

Status: Troubleshooting in progress
Next update: 2024-04-16 12:14 CET/CEST

Last update(s):
2024-04-16 11:14 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-04-16 09:10 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2240445
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Älmhult

Occured: 2024-04-16 08:01 CET/CEST
Service(s) restored: 2024-04-16 10:33 CET/CEST

History:
2024-04-16 11:32 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-04-16 09:01 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2240351
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kalix

Occured: 2024-04-16 01:07 CET/CEST
Service(s) restored: 2024-04-16 11:03 CET/CEST

History:
2024-04-16 11:08 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-04-16 04:00 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2024-04-16 03:48 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2240308
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Nyköping

Occured: 2024-04-15 23:56 CET/CEST
Service(s) restored: 2024-04-16 02:33 CET/CEST

History:
2024-04-16 02:16 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2024-04-16 00:16 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Ticket number: INC2240075
Location: Horndal
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2024-04-15 11:55 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2024-04-15 21:22 CET/CEST

Last update(s):
2024-04-15 20:22 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-04-15 13:16 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2024-04-15 13:03 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2240021
Fault type: Faulty network element
Description: Multiple customer affecting fault
Location: Norrköping

Occured: 2024-04-15 10:12 CET/CEST
Service(s) restored: 2024-04-20 08:37 CET/CEST

History:
2024-04-20 08:59 – Outage is resolved and services are restored after the hardware replacement. // Driftstörning avhjälpt och tjänster återställda efter hårdvarubyte.
2024-04-18 17:20 – Awaiting delivery of replacement equipment and parts. // Väntar på leverans av ersättningsutrustning och reservdelar.
2024-04-17 18:20 – A hardware fault detected. Replacement unit has been ordered. // Hårdvarufel lokaliserat. Ersättningsutrustning beställd.
2024-04-16 13:34 – Awaiting property owner to remedy the leak before we replace our equipment. // Inväntar att fastighetsägaren åtgärdar vattenläckaget innan vi byter ut hårdvaran.
2024-04-15 15:12 – A hardware fault detected, caused by a water leak. Issue reported to property owner. // Hårdvarufel lokaliserat, orsakat av en vattenläcka. Vattenläckan är felanmäld till fastighetsägare.
2024-04-15 12:42 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2024-04-15 12:19 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2239930
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kolmården

Occured: 2024-04-15 09:21 CET/CEST
Service(s) restored: 2024-04-15 11:42 CET/CEST

History:
2024-04-15 12:14 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-04-15 10:36 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2239907
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Idre

Occured: 2024-04-15 10:03 CET/CEST
Service(s) restored: 2024-04-15 10:03 CET/CEST

History:
2024-04-15 11:00 – A planned power work on site is affecting our equipment. // Ett planerat strömjobb på site påverkar vår utrustning.
2024-04-15 10:25 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2239760
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Tanumshede

Occured: 2024-04-15 06:31 CET/CEST
Service(s) restored: 2024-04-15 08:01 CET/CEST

History:
2024-04-15 09:14 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-04-15 06:42 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Ticket number: INC2239677
Location: Stora Mellösa
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2024-04-14 12:16 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2024-04-14 17:40 CET/CEST

Last update(s):
2024-04-14 16:40 – Outage is resolved and services are restored after the power outage was remedied. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2024-04-14 13:07 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Ticket number: INC2239677
Location: Stora Mellös
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2024-04-14 12:16 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2024-04-14 16:00 CET/CEST

Last update(s):
2024-04-14 13:07 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2239639
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Älghult, Fröseke

Occured: 2024-04-14 09:07 CET/CEST
Service(s) restored: 2024-04-14 09:25 CET/CEST

History:
2024-04-14 10:38 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-04-14 09:18 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2239562
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Hindås

Occured: 2024-04-13 09:48 CET/CEST
Service(s) restored: 2024-04-13 11:09 CET/CEST

History:
2024-04-13 11:09 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-04-13 11:05 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2239010
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Karlstad

Occured: 2024-04-11 08:00 CET/CEST
Service(s) restored: 2024-04-12 08:25 CET/CEST

History:
2024-04-12 14:13 – Outage is resolved and services are restored. Customer placed equipment may need to be rebooted. // Driftstörning avhjälpt och tjänster återställda. Kunder kan behöva starta om sin tjänstefördelare.
2024-04-11 16:23 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2238921
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2024-04-22 13:00 CET/CEST
Service(s) restored: 2024-04-22 13:00 CET/CEST

History:
2024-04-11 14:15 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2238855
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Norrtälje

Occured: 2024-04-11 11:59 CET/CEST
Service(s) restored: 2024-04-11 15:10 CET/CEST

History:
2024-04-11 12:54 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2238856
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Östersund

Occured: 2024-04-11 10:49 CET/CEST
Service(s) restored: 2024-04-11 14:45 CET/CEST

History:
2024-04-11 12:42 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2238724
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2024-04-11 09:37 CET/CEST
Service(s) restored: 2024-04-11 11:30 CET/CEST

History:
2024-04-11 11:44 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-04-11 10:53 – Troubleshooting is ongoing. // Felsökning fortsätter.
2024-04-11 10:09 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2238704
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Mölnlycke

Occured: 2024-04-11 07:58 CET/CEST
Service(s) restored: 2024-04-11 16:03 CET/CEST

History:
2024-04-11 11:58 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2024-04-11 10:37 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2238643
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Danderyd

Occured: 2024-04-11 07:56 CET/CEST
Service(s) restored: 2024-04-11 10:37 CET/CEST

History:
2024-04-11 10:53 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-04-11 08:29 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2024-04-11 08:20 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2238623
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Kumla

Occured: 2024-04-11 07:34 CET/CEST
Service(s) restored: 2024-04-11 09:28 CET/CEST

History:
2024-04-11 12:43 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-04-11 07:50 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet