Tuesday 4th May 2021

IP-Only Fibernät Automatiskt uppdatering: KÖPCENTRUM - GALLERIA TRÄDGÅRDEN

Ticket Number: INC1001097
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: KÖPCENTRUM – GALLERIA TRÄDGÅRDEN
Occured: 04/05/2021 13:43 UTC
Estimated Time of Repair: 05/05/2021 20:00 UTC
Service(s) Restored: 05/05/2021 12:36 UTC

Details:
04/05/2021 14:06 UTC We currently have an outage, troubleshooting is ongoing.
04/05/2021 15:04 UTC Because of site access issues the technician will continue troubleshooting tomorrow.
05/05/2021 07:50 UTC Technician has been on site and measured no incoming light. Fault report has been established with subprovider for resolution.
05/05/2021 10:07 UTC ETR updated.
05/05/2021 12:36 UTC Outage is resolved and services are restored after the cable fault was fixed. If you still experience any issues please contact GlobalConnect Service Desk.