Ticket Number: INC1001048
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 28/04/2021 20:49 UTC
Estimated Time of Repair: 30/04/2021 13:00 UTC
Service(s) Restored: 29/04/2021 13:46 UTC
28/04/2021 21:05 UTC We currently have an outage, troubleshooting is ongoing.
28/04/2021 22:06 UTC A field technician ordered to site for troubleshooting. ETA 4 hours
29/04/2021 02:57 UTC The cause of the disturbance is not yet identified. Estimated time of repair is pushed back and troubleshooting is still ongoing.
29/04/2021 07:51 UTC Access guaranteed, technician ordered to site, ETA 4 hours.
29/04/2021 12:44 UTC There is an ongoing power outage in the building affecting GlobalConnect equipment. We currently trying to reach those responsible to make a trouble report.
29/04/2021 13:56 UTC All services are restored.