Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2305469
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kungsbacka
Occured: 2024-09-26 09:24 CET/CEST
Service(s) restored: 2024-09-26 13:18 CET/CEST
History:
2024-09-26 14:00 – RFO:
What was the fault?
– [Power outage]
What caused the fault?
– [Power provider fault]
How was the fault fixed?
– [Power outage restored]
2024-09-26 13:59 – All services are restored. // Alla tjänster är återställda
2024-09-26 11:11 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet. ETR: 15:00