Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2305460
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Åkersberga/Ljusterö/Vallentuna
Occured: 2024-09-25 10:00 CET/CEST
Service(s) restored: 2024-09-26 15:29 CET/CEST
History:
2024-09-26 15:31 – Outage is resolved and services are restored after the configuration error was remedied. // Driftstörning avhjälpt och tjänster återställda efter att konfigurationsfel korrigerades.
RFO:
What was the fault?
– Configuration error after planned work.
What caused the fault?
– Planned work.
How was the fault fixed?
– Configuration was adjusted.
Is this a permanent solution?
– Yes
2024-09-26 10:46 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.