Thursday 8th February 2024

GlobalConnect Fibernät Automatiskt uppdatering: Svedala

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2217904
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Svedala

Occured: 2024-02-08 17:15 CET/CEST
Service(s) restored: 2024-02-09 09:25 CET/CEST

History:
2024-02-09 12:53 – Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2024-02-09 05:28 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2024-02-08 20:15 – Troubleshooting will continue on site tomorrow. // Felsökning fortsätter på plats imorgon.
2024-02-08 18:05 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.