Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2166890
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Sollerön
Occured: 2023-09-16 07:38 CET/CEST
Service(s) restored: 2023-09-16 09:25 CET/CEST
History:
2023-09-16 09:30 – Outage is resolved and services are restored after the hardware replacement. // Driftstörning avhjälpt och tjänster återställda efter hårdvarubyte.
2023-09-16 09:12 – Troubleshooting is ongoing. // Felsökning fortsätter.
2023-09-16 08:05 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2023-09-16 07:52 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.