Ticket Number: 000000001030625
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 22/02/2021 23:10 UTC
Estimated Time of Repair: 23/02/2021 11:00 UTC
Service(s) Restored: 23/02/2021 08:49 UTC
22/02/2021 23:42 UTC We currently have an outage, troubleshooting is ongoing.
23/02/2021 04:15 UTC A disturbance detected in our sub provider’s network and is believed to be fiber works. Troubleshooting is ongoing with sub provider
23/02/2021 05:04 UTC Troubleshooting is ongoing.
23/02/2021 07:19 UTC Troubleshooting is ongoing. ETR is updated.
23/02/2021 09:28 UTC Services are restored. Awaiting confirmation from sub provider that the outage is solved to close this ticket.
23/02/2021 09:36 UTC Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk.