Monday 22nd February 2021

IP-Only Fibernät Automatiskt uppdatering: STOCKHOLM, SVERIGE

Ticket Number: 000000001030588
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: STOCKHOLM, SWEDEN
Occured: 22/02/2021 16:28 UTC
Estimated Time of Repair: 23/02/2021 01:00 UTC
Service(s) Restored: 23/02/2021 22:37 UTC

Details:
22/02/2021 17:00 UTC We currently have an outage, troubleshooting is ongoing.
22/02/2021 18:27 UTC Disturbance suspected to be in our sub provider’s network. Troubleshooting is ongoing with sub provider
22/02/2021 20:09 UTC Cable fault detected with sub provider. Their technicians are working on remedying the issue.
22/02/2021 21:20 UTC Repair work is ongoing.
22/02/2021 23:13 UTC Technician are continuing splicing the fiber.
23/02/2021 00:58 UTC Repair work is ongoing.
23/02/2021 03:20 UTC Repair work is ongoing. Due to the nature of the problem, and the number of damaged cables the ETR has been moved forward.
23/02/2021 05:26 UTC Repair work is ongoing.
23/02/2021 06:51 UTC Repair work is ongoing. ETR updated.
23/02/2021 12:36 UTC Repair work is ongoing. ETR updated.
23/02/2021 17:21 UTC Repair work is ongoing. ETR updated.
23/02/2021 18:59 UTC Repair work is ongoing. ETR updated.
23/02/2021 20:15 UTC Repair work is ongoing. ETR updated.
23/02/2021 23:32 UTC Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk.