Ticket Number: 000000001028863
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 17/02/2021 15:23 UTC
Estimated Time of Repair: 17/02/2021 21:00 UTC
Service(s) Restored: 17/02/2021 20:22 UTC
17/02/2021 16:00 UTC We currently have an outage, troubleshooting is ongoing.
17/02/2021 16:14 UTC A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider
17/02/2021 16:48 UTC Troubleshooting is ongoing.
17/02/2021 18:33 UTC Troubleshooting is ongoing. Ticket escalated internally for further help with the troubleshooting.
17/02/2021 19:56 UTC Repair work is ongoing. Subprovider is working to move our curcuit to undamaged fibers in the cable.
17/02/2021 21:04 UTC All services are restored.