Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2107798
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Östersund
Occured: 2023-03-10 06:00 CET/CEST
Service(s) restored: 2023-03-10 12:26 CET/CEST
History:
2023-03-10 12:26 – Technicians have corrected the faulty splices and erroneous patches, and all alarms are cleared. Services restored. // Tekniker har åtgärdat de dåliga skarvningarna och felaktiga ptacharna, och alla alarm har clearats. Tjänster återställda.
2023-03-10 06:44 – Technicians have found a faulty splice which is being corrected. Services will be coming up as the work continues and all services should be restored within 2 hours. // Tekniker har hittat en felaktig skarvning som repareras. Tjänster kommer upp under arbetets gång och alla tjänster ska vara återställda inom 2 timmar.
2023-03-10 06:04 – Planned work CHG0074860 is taking longer than expected and further updates will be sent from this major incident ticket. // Det planerade arbetet CHG0074860 har tagit längre än planerat och fortsatta utskick kommer skickas från det här ärendet.