Ticket Number: 000000001010026
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Location: SWEDEN, KUNGSÄNGEN
Occured: 14/01/2021 14:17 UTC
Estimated Time of Repair: 14/01/2021 22:59 UTC
Service(s) Restored: 14/01/2021 21:50 UTC
14/01/2021 14:28 UTC We currently have an outage, troubleshooting is ongoing.
14/01/2021 14:47 UTC A field technician ordered to site for troubleshooting. ETA 4 hours
14/01/2021 15:10 UTC Cable fault detected. Technicians are working on remedying the issue.
14/01/2021 18:09 UTC Repair work is ongoing.
14/01/2021 20:55 UTC Technician has begun splicing the fiber.
14/01/2021 21:50 UTC Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk.