Ticket Number: 000000001008866
Business Area: DATACOMMUNICATIONS
Fault Type: QUALITY ISSUES
Occured: 13/01/2021 09:57 UTC
Estimated Time of Repair: 14/01/2021 15:00 UTC
Service(s) Restored: 14/01/2021 15:00 UTC
13/01/2021 09:59 UTC We currently have an outage, troubleshooting is ongoing.
13/01/2021 16:23 UTC The cause of the disturbance is not yet identified. Estimated time of repair is pushed back and troubleshooting is still ongoing.
14/01/2021 07:35 UTC Possible fault source has been located. Troubleshooting continues.
14/01/2021 15:22 UTC Outage is resolved and services are restored since we see no affected services. If you still experience any issues please contact GlobalConnect Service Desk or your service provider and raise seperate incident.