Saturday 9th January 2021

IP-Only Fibernät Automatiskt uppdatering: GÖTEBORG - AGNESBERG

Ticket Number: 000000001007162
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: GÖTEBORG – AGNESBERG
Occured: 09/01/2021 00:13 UTC
Estimated Time of Repair: 09/01/2021 13:00 UTC
Service(s) Restored: 09/01/2021 10:44 UTC

Details:
09/01/2021 00:37 UTC We currently have an outage, troubleshooting is ongoing.
09/01/2021 05:51 UTC A field technician ordered to site for troubleshooting. ETA: 10:00 2021-01-09
09/01/2021 09:06 UTC Technician has been delayed. Estimated time of arrival approximately 11:30 CET.
09/01/2021 10:32 UTC Technician has found problems with power supply. Troubleshooting is continuing on site.
09/01/2021 10:44 UTC Outage is resolved and services are restored after the power outage was remedied. If you still experience any issues please contact GlobalConnect Service Desk.