Friday 9th December 2022

IP-Only Fibernät Automatiskt uppdatering: Eskilstuna

Disturbance resolved and services restored. If you are still experiencing issues with your service please contact GlobalConnect support.

Ticket number: INC2079874
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Eskilstuna

Occured: 2022-12-09 07:35 CET/CEST
Service(s) restored: 2022-12-09 13:45 CET/CEST

History:
2022-12-09 13:45 – All services are restored. // Alla tjänster är återställda
2022-12-09 13:36 – Troubleshooting is ongoing. // Felsökning fortsätter.
2022-12-09 11:30 – A hardware fault detected. Technician will get replacement hardware and then proceed with replacement. // Hårdvarufel lokaliserat. Tekniker åker för att hämta ersättningsutrustning.
2022-12-09 11:11 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.