Tuesday 22nd November 2022

IP-Only Fibernät Automatiskt uppdatering: Eskilstuna

Disturbance resolved and services restored. If you are still experiencing issues with your service please contact GlobalConnect support.

Fault type: Faulty network element
Description: Multiple customer affecting fault
Location: Eskilstuna

Occured: 2022-11-22 01:33 CET/CEST
Service(s) restored: 2022-11-22 10:08 CET/CEST

History:
2022-11-22 10:10 – Outage is resolved and services are restored after the hardware replacement. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda efter hårdvarubyte. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2022-11-22 09:31 – Technician initiates work to replace hardware. // Tekniker påbörjar utbyte av hårdvara.
2022-11-22 09:19 – A hardware fault detected. Field technician begins to replace the hardware. // Hårdvarufel lokaliserat. Tekniker förbereder ersättningsutrustning.
2022-11-22 07:38 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2022-11-22 03:32 – A technician will be dispatched for troubleshooting in the morning.