Thursday 17th November 2022

IP-Only Fibernät Automatiskt uppdatering: ÄLVÄNGEN

Ticket Number: INC2073797
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: ÄLVÄNGEN
Occured: 17/11/2022 01:27 UTC
Estimated Time of Repair: 18/11/2022 15:00 UTC
Service(s) Restored: 18/11/2022 13:31 UTC

Details:
17/11/2022 02:35 UTC We currently have an outage, troubleshooting is ongoing.
17/11/2022 05:16 UTC A field technician ordered to site for troubleshooting. ETA 4 hours
17/11/2022 10:02 UTC The cause of the disturbance is not yet identified. Estimated time of repair is pushed back and troubleshooting is still ongoing.
17/11/2022 13:11 UTC Outage is resolved and services are restored after the power outage was remedied. If you still experience any issues please contact GlobalConnect Service Desk.
17/11/2022 18:32 UTC Disturbance returned 16:40 CET. The site responsible will be contacted tomorrow to investigate the power supply for the site.
18/11/2022 12:26 UTC Electrician has collected keys to access the site at Älvängen.
18/11/2022 13:32 UTC Outage is resolved and services are restored after the power outage was remedied. If you still experience any issues please contact GlobalConnect Service Desk.