Wednesday 16th November 2022

IP-Only Fibernät Automatiskt uppdatering: LJUNGDALEN

Ticket Number: INC2073640
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: LJUNGDALEN
Occured: 16/11/2022 12:51 UTC
Estimated Time of Repair: 17/11/2022 17:00 UTC
Service(s) Restored: 17/11/2022 14:20 UTC

Details:
16/11/2022 12:52 UTC We currently have an outage, troubleshooting is ongoing.
16/11/2022 13:01 UTC A field technician ordered to site for troubleshooting. ETA 4 hours
16/11/2022 17:22 UTC The field technician has found the cause, which is a broken generator on site. A service technician will be dispatched tomorrow.
17/11/2022 16:12 UTC Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk.
17/11/2022 16:12 UTC Outage is resolved and services are restored after the power outage was remedied. If you still experience any issues please contact GlobalConnect Service Desk.