Ticket Number: INC2073604
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 16/11/2022 10:05 UTC
Estimated Time of Repair: 16/11/2022 12:00 UTC
Service(s) Restored: 16/11/2022 10:45 UTC
16/11/2022 10:14 UTC We currently have an outage, troubleshooting is ongoing.
16/11/2022 10:44 UTC Services are restored. Tech accidentally touched the wrong fiber patch. We will keep this disturbance ticket open until we get confirmation that work on site is completed.
16/11/2022 13:17 UTC Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk.