Thursday 22nd September 2022

IP-Only Fibernät Automatiskt uppdatering: UPPSALA

Ticket Number: INC2060587
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: UPPSALA
Occured: 22/09/2022 13:39 UTC
Estimated Time of Repair: 23/09/2022 13:00 UTC
Service(s) Restored: 23/09/2022 11:44 UTC

Details:
22/09/2022 15:15 UTC We currently have an outage, troubleshooting is ongoing.
22/09/2022 15:46 UTC A field technician dispatched to continue troubleshooting.
22/09/2022 16:29 UTC Suspected cable fault with our sub provider. Troubleshooting is ongoing with sub provider.
22/09/2022 21:36 UTC The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
23/09/2022 09:31 UTC The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
23/09/2022 11:45 UTC Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk.