Wednesday 21st September 2022

IP-Only Fibernät Automatiskt uppdatering: SJÄLEVAD / MELLANSEL / ÖVERHÖRNÄS / MOLIDEN

Ticket Number: INC2060220
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: SJÄLEVAD / MELLANSEL / ÖVERHÖRNÄS / MOLIDEN
Occured: 21/09/2022 09:43 UTC
Estimated Time of Repair: 22/09/2022 18:00 UTC
Service(s) Restored: 22/09/2022 15:14 UTC

Details:
21/09/2022 10:38 UTC We currently have an outage, troubleshooting is ongoing.
21/09/2022 10:49 UTC A field technician ordered to site for troubleshooting.
21/09/2022 13:03 UTC A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider
21/09/2022 19:55 UTC The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
22/09/2022 11:28 UTC Cable fault detected. Technicians are working on remedying the issue.
22/09/2022 14:26 UTC Repair work is ongoing.
22/09/2022 15:14 UTC Outage is resolved and services are restored after the cable fault was fixed. If you still experience any issues please contact GlobalConnect Service Desk.