Tuesday 26th July 2022

IP-Only Fibernät Automatiskt uppdatering: SOLNA

Ticket Number: INC2048015
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: INTERMITTENT OUTAGES
Location: SOLNA
Occured: 25/07/2022 08:00 UTC
Estimated Time of Repair: 26/07/2022 18:00 UTC
Service(s) Restored: 26/07/2022 15:15 UTC

Details:
26/07/2022 12:17 UTC We currently have an outage that affects customers with remote desktop services, troubleshooting is ongoing. The connection will be interrupted for a few minutes around 18:00 for troubleshooting purposes.
26/07/2022 15:06 UTC Technician is on location to begin troubleshooting/hardware replacement. This will cause complete disruption on the services for a few minutes.
26/07/2022 15:18 UTC Outage is resolved and services are restored after the hardware replacement. If you still experience any issues please contact GlobalConnect Service Desk.