Thursday 19th November 2020

IP-Only Fibernät Automatiskt uppdatering: DALSLAND & VÄRMLAND

Ticket Number: 000000000984747
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: DALSLAND & VĂ„RMLAND
Occured: 19/11/2020 13:06 UTC
Estimated Time of Repair: 20/11/2020 18:00 UTC
Service(s) Restored: 20/11/2020 12:30 UTC

Details:
19/11/2020 13:07 UTC We currently have an outage, troubleshooting is ongoing.
19/11/2020 14:27 UTC Subprovider has sent a technician to perform troubleshooting.
19/11/2020 17:44 UTC The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
19/11/2020 18:42 UTC Subproviders technician is onsite and troubleshooting is ongoing.
19/11/2020 21:47 UTC Troubleshooting is ongoing.
20/11/2020 02:42 UTC The majority of all services are restored. Field technician is currently on site troubleshooting.
20/11/2020 04:23 UTC Technician measured location of potential cable cut. Technician is on his way to locate fault.
20/11/2020 07:32 UTC Subproviders field technician is on-site and troubleshooting is on-going.
20/11/2020 09:38 UTC Troubleshooting is ongoing.

New ETR set: 2020-11-20 19:00
20/11/2020 13:55 UTC All services are restored.