Ticket Number: 000000000981569
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 16/11/2020 04:02 UTC
Estimated Time of Repair: 17/11/2020 14:00 UTC
Service(s) Restored: 17/11/2020 11:50 UTC
16/11/2020 04:07 UTC We currently have an outage, troubleshooting is ongoing.
16/11/2020 08:47 UTC A hardware fault detected. Replacement unit has been ordered.
17/11/2020 10:33 UTC Replacement equipment and parts have arrived.
17/11/2020 12:00 UTC Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk.