Ticket Number: 000000000950539
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 15/10/2020 00:41 UTC
Estimated Time of Repair: 15/10/2020 03:00 UTC
Service(s) Restored: 15/10/2020 02:21 UTC
15/10/2020 00:45 UTC We currently have an outage, troubleshooting is ongoing.
15/10/2020 01:04 UTC The fault is determined to be a power cut in parts of a node in Östersund. The technician is on site and working to resolve the issue.
15/10/2020 01:31 UTC Awaiting guard to open a door to a space where the distribution box is located for further troubleshooting.
15/10/2020 01:42 UTC The technician has found that a fuse had blown and has replaced it. The services are being gradually restored.
15/10/2020 02:03 UTC Troubleshooting of the fuse is ongoing.
15/10/2020 02:49 UTC Outage is resolved and services are restored after the power outage was remedied. If you still experience any issues please contact GlobalConnect Service Desk.