Ticket Number: 000000000950179
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 14/10/2020 09:44 UTC
Estimated Time of Repair: 14/10/2020 18:00 UTC
Service(s) Restored: 14/10/2020 18:10 UTC
14/10/2020 10:36 UTC We currently have an outage, troubleshooting is ongoing.
14/10/2020 11:35 UTC Troubleshooting is ongoing.
14/10/2020 12:29 UTC A hardware fault detected. Replacement unit has been ordered.
14/10/2020 17:40 UTC Replacement equipment and parts have arrived.
14/10/2020 18:12 UTC Outage is resolved and services are restored after the hardware replacement. If you still experience any issues please contact GlobalConnect Service Desk.