Ticket Number: 000000000949956
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Location: KAUSELA – PUKKILA
Occured: 13/10/2020 20:00 UTC
Estimated Time of Repair: 14/10/2020 20:00 UTC
14/10/2020 08:04 UTC We currently have an outage with one of our subproviders after a failed planned work they preformed.
troubleshooting is ongoing since 08:00 CEST.
No ETR has been confirmed yet.
14/10/2020 08:15 UTC Our subprovider has field engineers on site and are trying to locate the exact location of the fault and is related to a more extensive technical disturbance and therefore no ETR has been confirmed.
14/10/2020 09:06 UTC Troubleshooting is ongoing.
14/10/2020 10:15 UTC Services are restored. Awaiting confirmation from sub provider that the outage is solved to close this ticket.
We are currently requesting root cause from subprovider.