Ticket Number: 000000000949115
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 13/10/2020 10:13 UTC
Estimated Time of Repair: 13/10/2020 21:59 UTC
Service(s) Restored: 13/10/2020 19:30 UTC
13/10/2020 10:14 UTC We currently have an outage, confirmed fibercut in subproviders network.
13/10/2020 14:32 UTC Cable fault detected. Technicians are working on remedying the issue.
13/10/2020 18:54 UTC The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
13/10/2020 19:33 UTC Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk.