Ticket Number: INC000005621426
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 13/10/2020 02:35 UTC
Estimated Time of Repair: 13/10/2020 11:00 UTC
Service(s) Restored: 13/10/2020 10:00 UTC
13/10/2020 03:11 UTC We currently have an outage, troubleshooting is ongoing.
13/10/2020 04:06 UTC A field technician ordered to site for troubleshooting. ETA 4 hours.
13/10/2020 07:53 UTC The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
13/10/2020 09:57 UTC All services are restored.